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FAQs

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal).

 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

 

HOW DOES SHIPPING WORK?

We cooperate with nationwide merchants and artisans to provide you with the best prices and the most interesting products. This means that your order is shipped from our area. Because we ship directly from our partners, your item may take 4-14 days to arrive. Please do not panic if it does not appear immediately, it's on its way :) We also offer international shipping options! For more information on shipping, see our shipping page.

 

CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.